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Frequently Asked Questions

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1. What are credits used for?

Credits on Broosis Dating are used for in-app purchases of Virtual gifts and securing a place on our Hot list.

Users accumulate Credit Rewards during:
  • * Daily logins - 5 credits.
  • * User joins - 10 credits.
  • * Adding photos - 3 credits.
  • * Facebook Like "Pop-Up" on our website - 10 credits.

2. Profile disapproved.

We aim to maintain a high standard of professionalism on the Broosis Dating platform. Therefore, we request our users to maintain this standard through appropriate uploading of profile pictures by following these photo guidelines:

  • * Do not include random pictures from the internet photos of celebrities.
  • * Political figures and/other.
  • * Do not include nudity.
  • * Make sure that your photo is clear.
  • * Be alone in the photo.

Photos and any other information, data or files provided by a Member or Subscriber to Broosis Dating must be decent and only relate to the Member.

3. Profile pending approval caution after uploading media files and any other editing of user profile information fields.

This is part of our content screening process to give you a conducive and safe online dating experience. Keep in mind that editing text fields and uploading photos will result in your profile being sent for approval. You will not be able to use the website or app during the approval process.

4. Broosis Dating App download.

If it happens that you encounter any errors while trying to download the Broosis Dating App, we recommend that you update your iOS and Android device OS to the latest version, and preferably use the latest version of the Google Chrome browser.

5. ERROR 500 Internal Server Error.

Switch to Desktop Mode on your mobile browser to clear this error. It is also recommended that you update your iOS and Android device to the latest version, and preferably use the latest version of the Google Chrome browser.

6. How do I submit my queries or any other suggestions.

Please contact our Customer Support Team at support@broosis.com or team@broosis.com. We are also available on Facebook Messanger.

7. Fellow User Red Flagging.

Let us build a conducive dating environment together. Use the FLAG functionality to bring to our attention any inappropriate content or fake profiles both on the Mobile app and Desktop website.
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